![]() Once your request is approved we will instruct you on how to purchase a replacement garment of the same model, design, and options at 50% less than the retail price. Hopefully you are ok and back on the bike! If you should crash or damage your clothing simply contact us about our crash replacement policy submit a photo of the damaged apparel, let us know what happened and we will review the request promptly.Comes with a soft signature waist elastic and a soft touch leg gripper. ![]() Wear and tear caused by pinning of numbers, wetsuit / lifejacket layering 29.99 Currently Out of Stock Price & Performance Guarantee Product Details The Canari Men's Gel Liner Cycling Shorts are perfect for the weekend ride, afternoon workout, or morning commute.Abrasion caused by Velcro, Saddle Bags, or pack straps.Wear of fabric caused by improper care such as bleach, harsh cleaners, high heat dry cycles, dry cleaning, chlorinated pools, etc.Product that has been modified outside of our production facility.We have long believed that when we treat our customers fairly, they in turn are fair with us. We'll always do our best to take care of customers-our philosophy is to deal with them fairly and reasonably. We stand behind our goods and want customers to be satisfied with them. We handle repairs on a case-by-case basis with the ultimate objective of making our custom experience a positive one. If they don't have a good answer, please contact us with the shipping providers claim number and we will follow up and take necessary steps. They will be able to give you a proper update in the quickest amount of time. If your packaged has been received damaged or an item is missing first please contact the shipping provider directly. Charges will be assessed if cleaning is necessary. This offer is valid for up to 6 months after the original purchase and may only be taken advantage of one time per client per garment ordered.Īll shipments to the Canari / Shebeest Warranty Department must be pre-paid and insured.Ĭanari/Shebeest cannot be liable for lost in-bound packages.Īll products accepted for repair must be clean. You get to keep both the original garment as well as the replacement. If you ordered an incorrectly sized custom garment, as a 1 time forgiveness offer you can reorder an identical replacement in another size at a discount from the retail price. Incorrect tagged / labeled items (size, gender, cut differs from confirmed order).Artwork that has clear errors based on approved art such as missing logos or design elements, logo orientation, incorrect colors as examples ( see our art guidelines).Fabric issues such as trimming cuts, fabric pulls or runs (must be reported within 1 week of delivery date).Sewing issues such as seam bursting and pulling.Please note we cannot rush / expedite warranty claims! No refunds or exchanges will be processed outside of manufacturing defects on custom apparel.Ĭanari Custom will offer repair or replacement product with manufacturing defects including but not limited to: Once we assess the issue, we will decide the best way to fix the issue and process the warranty. ![]() If your claim is elevated, we will initiate a Return Authorization (RA) and upon receipt of the garment, inspect the error. Once we receive notice of your warranty claim, we will request information and photos of the garment/s issues. As customized products are unique and made to order, all sales are FINAL, but to help ensure the best ride experience in our apparel, we do offer a warranty / repair program. A flat front design with 1 1/2" wide elastic for support and a flat drawcord for security and comfort.Canari’s goal is to put the highest quality custom cycling apparel in your hands as quickly as possible. The stretch gusseted crotch is unrestricting when on or off the bike. ![]() The outershort features two side seam hand pockets and a side cargo pocket with Velcro closure. A fluid barricade is formed that reduces skin irritation and absorbs shock, providing a superior ride. Using Canari's unique GelFill system, shock is spread throughout the saddle region rather than concentrating in one specific area. Soft touch gripper elastic keeps the liner in place on your thigh. The integrated cycle liner is made with a lightweight, wicking polyester flatback mesh fabric that keeps you cool and dry as you sweat. An 8" inseam offers just above the knee coverage. The loose outershort is made using a soft, yet tough nylon talsan fabric that resists abrasion and fading. ![]() Canari's Canyon Gel Baggy Shorts great for a day on the bike. ![]()
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